Terms & Conditions

Welcome to Trips Casino, operated by Dama N.V. under a license from the Anjouan (ALSI) authority (license number ALSI-202508056-FI2). This page sets out the terms and conditions that govern your use of the Trips Casino website and services. By accessing or using the site, you agree to be bound by these terms. Please read them carefully before creating an account or placing any wagers.

Acceptance of Terms

By registering an account, depositing funds, or playing any game on Trips Casino, you confirm that you have read, understood, and accepted these terms and conditions in full. If you do not agree with any part of these terms, you must not use the website. These terms may be updated from time to time; it is your responsibility to review them periodically. Continued use of the site after changes are posted constitutes acceptance of the revised terms.

Eligibility and Age Restriction

Trips Casino is intended for individuals who are at least 18 years of age, or the legal age of majority in their jurisdiction, whichever is higher. You must be of legal gambling age in Canada to play. The casino reserves the right to verify your age at any time and to suspend or close your account if you are found to be underage. It is illegal for minors to use the site, and any winnings obtained by a minor will be forfeited.

Account Registration

To use the casino services, you must register for an account by providing accurate, current, and complete information as requested on the registration form. You are responsible for maintaining the confidentiality of your account username and password. You agree to notify the casino immediately of any unauthorized use of your account. The casino is not liable for any loss or damage arising from your failure to protect your login details.

Deposits and Withdrawals

Trips Casino offers a variety of payment methods for deposits and withdrawals. All transactions are processed in Canadian dollars (CAD) unless otherwise specified. The minimum deposit is C$30 across all methods. The minimum withdrawal amount is C$30, except for wire transfers which require a minimum of C$100. Withdrawal requests are subject to a 3x deposit turnover requirement before the first withdrawal can be processed. The following table summarizes available methods and processing times:

Withdrawal limits are set at C$10,000 per week and C$20,000 per month. Any winnings exceeding C$20,000 will be paid in monthly instalments. The casino does not charge fees for deposits or withdrawals, but your payment provider may apply its own charges. KYC verification is required before the first withdrawal; you will need to provide identification, proof of address, and confirmation of your payment method.

Bonus Terms and Conditions

Bonuses offered by Trips Casino are subject to specific terms and conditions that must be met before any winnings from bonus funds can be withdrawn. The following rules apply to the welcome package and other promotional offers:

• The welcome package consists of three deposit bonuses: 110% match up to C$2,500 plus 120 free spins on the first deposit, 100% match up to C$2,500 plus 120 free spins on the second deposit, and 100% match up to C$2,500 plus 120 free spins on the third deposit.
• The minimum deposit to qualify for each stage is C$30.
• Each stage requires a bonus code: T1 for the first deposit, T2 for the second, and T3 for the third.
• The wagering requirement is 30 times the sum of the deposit and bonus amount. Winnings from free spins are also subject to the same wagering requirement.
• Once a bonus is active, the maximum bet allowed is C$5 per spin or hand until the wagering requirement is met.
• The bonus and associated free spins must be used within 5 days of being credited for each stage.
• Some payment methods, such as certain e-wallets, may not qualify for the bonus; please check the full terms on the promotions page.
• Other bonuses, including weekly reload offers, free spins promotions, and tournament prizes, are governed by their own terms as detailed on the site.

Game Rules and Fair Play

All games on Trips Casino use a certified random number generator (RNG) to ensure fair and unpredictable outcomes. The RNG is regularly tested by independent third parties. Players are expected to follow the specific rules of each game as displayed in the game interface. The casino reserves the right to void any winnings resulting from a malfunction or error in a game.

Responsible Gambling

Trips Casino is committed to promoting responsible gambling and providing tools to help players stay in control. We encourage all players to set limits on their deposits, sessions, and losses before playing. The following responsible gambling tools are available:

• Deposit Limits: Set a maximum amount you can deposit over a chosen period.
• Session Limits: Set a maximum duration for each playing session.
• Self-Exclusion: Temporarily or permanently block access to your account.
• Cooling-Off Period: Take a short break from gambling.

If you feel that gambling is affecting your life negatively, we urge you to seek help from organizations such as Gamblers Anonymous, GamCare, or Gambling Therapy. You must be at least 18 years old to gamble on this site. Underage gambling is prohibited, and we verify the age of all players through KYC checks.

Prohibited Activities

The following activities are strictly prohibited on Trips Casino:

• Creating multiple accounts for the same person or household.
• Using automated software or bots to play games.
• Collusion, chip dumping, or any form of cheating.
• Money laundering or any illegal financial activity.
• Abusing bonuses or promotions by exploiting loopholes.
• Using stolen or fraudulent payment methods.

Any violation may result in the suspension or closure of your account and forfeiture of any funds or winnings.

Restricted Regions

Trips Casino is not available in certain jurisdictions due to legal restrictions. Players from restricted countries are not permitted to register or play. It is your responsibility to ensure that your use of the site complies with local laws. The casino reserves the right to block access from any jurisdiction at its discretion.

Privacy and Data Protection

Trips Casino respects your privacy and handles your personal data in accordance with applicable data protection laws. Information collected during registration and use of the site is used to provide services, process transactions, verify your identity, and comply with legal obligations. The casino implements security measures, including SSL encryption, to protect your data. For more details, please refer to our Privacy Policy, which is available on the website.

Account Suspension and Closure

The casino may suspend or close your account for any of the following reasons:

• Breach of these terms and conditions.
• Provision of false or misleading information.
• Involvement in prohibited activities.
• Request by you to close your account.
• Inactivity for an extended period.
• Legal or regulatory requirements.

Upon account closure, any remaining balance will be paid out in accordance with applicable policies, unless the closure is due to a breach of terms, in which case funds may be forfeited.

Limitation of Liability

Trips Casino and its operators shall not be liable for any loss, damage, or injury arising from your use of the website, including but not limited to:

• Interruptions or delays in service.
• Errors or omissions in game results.
• Unauthorized access to your account.
• Loss of data or funds due to technical issues.
• Any indirect or consequential losses.

This limitation applies to the fullest extent permitted by law.

Complaints and Dispute Resolution

If you have a complaint or dispute regarding the casino services, please contact our support team via live chat or email. We aim to resolve all issues promptly and fairly. If a resolution cannot be reached, you may escalate the matter to the licensing authority (Anjouan ALSI) or an independent alternative dispute resolution service. Details of how to contact support are available on the website.

Governing Law

These terms and conditions are governed by the laws of Curaçao, where the operator Dama N.V. is registered. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Curaçao.

Contact Information

For any questions or concerns regarding these terms, you can reach our customer support team 24/7 via live chat or by email. We strive to respond to all inquiries as quickly as possible.

Final Provisions

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The failure to enforce any right or provision does not constitute a waiver of that right. These terms constitute the entire agreement between you and Trips Casino regarding your use of the site.

By using Trips Casino, you acknowledge that you have read, understood, and agreed to these terms and conditions. We encourage you to play responsibly and within your means.